Our Services

Telephonic Triage and

Interventional Care

Identifying patient issues and evaluating the best course of treatment and care
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More Than a Call Center

Identifying healthcare needs and finding the right level of care at the right time

Nav Central is here for you 24 hours a day, 7 days a week to assist you with your healthcare needs. Our call center is staffed by expert clinicians with real medical training and experience as EMTs and paramedics, with the support of board-certified physicians. That means that rather than simply connecting calls and patching patients through to medical experts, our call center operators are able to help identify the problem and evaluate the best route for treatment in real time. 

Being able to offer evidence-based assistance whenever patients need it leads to fewer unnecessary hospital visits, lower costs, and better health outcomes.

57%
After-Hour Calls Converted to New Patients
95%
Interventions Resolved by Nav Clinician
97%
Provider and Patient Satisfaction With NavCentral
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Nav Central is a critical component of our mission to provide true continuum of care."