America's Clinical
Command Center
Providing Critical 24/7 Support to Improve
Outcomes For Your Valued Patients
More Than a Call Center
Nav Central’s mission is to turn highly compassionate personal touches into improved patient outcomes. With an emphasis on trust and responsiveness, we work with our clients to better manage their patient populations through a variety of cost-saving services that streamline processes, and mitigate real-time health issues.
Who We Work With
Primary Care Physicians
Nav Central assists physician practices with a full range of services to help them handle administrative challenges, as well as communication and coordination with patients and pharmacies.
Hospitals
Our highly trained healthcare personnel work with hospitals to provide patient triage services and proactive follow-up that combine to reduce costs by cutting down on unnecessary ER visits and patient readmissions.
Skilled Nursing Facilities
Nav Central offers a wide variety of expert healthcare support and valuable organizational assistance services that help facilities and patients throughout the continuum of care.
Home Health / Hospice
The Nav Central team is able to provide critical support to the important work of home health professionals, by helping them quickly connect with pharmacies and specialized caregivers.
EMT/Paramedics
Nav Central’s expertise and experience extends to our ability to work with municipalities and other local organizations to provide rapid, on-the-spot EMT/Paramedic assistance when necessary.
Healthcare Consumers
Nav Central’s 24/7 patient-centered care and clinically trained team members ensure that every patient receives the proper care from the right provider, and at the right time.
Our Services
Nav Central offers clients a full suite of expert services that seamlessly connect patients with the comprehensive care they deserve.
Care Connect
Live, 24/7 medical support by phone from trained healthcare professionals
Community-Centered Care
Ensuring 24/365 care for you and your family when you need it
Hospital Readmission Prevention
Assisting organizations in avoiding the high costs of patient readmission.
Telephonic Triage
Identifying healthcare needs and finding the right of care at the right time
Healthcare Pathway Management
Tailoring healthcare to each patient by bringing the right providers
Physician Support
A full suite of specialized services to support physician practices
Mobile Health
Working with EMTs and paramedics to respond in person to patients’ needs
Post Acute Care Management
Following up after discharge and building integrative recovery plans
Nav Central is a critical component of our mission to provide true continuum of care."
Comprehensive Clinical Command Center
24/7
Extending the access to your practice 365
Telephonic Triage and Interventional Care
We deliver best practice care based on expert consensus and research.
RX Support
We handle patient pharmacy requests via their pre-approved orders.
Patient Scheduling
We manage incoming calls and can integrate with scheduling software.
